Shipping

"How much is shipping?"
DOMESTIC SHIPPING RATES
Light Weight 0.00 lbs - 2.50 lbs (Up to 2 wigs) = $7.00 USD
Standard Shipping 2.50 lbs - 10.00 lbs (Wig Blocks and Stands) = $10.00 USD
Heavy Weight Shipping 10.00 lbs - 20.00 lbs (Multiple Blocks) = $15.00 USD

INTERNATIONAL SHIPPING RATES
Please note: All International Orders ARE Subject To Customs Charges Upon Arrival.
Light Weight Shipping - 0.00 lbs - 2.50 lbs (Up to 2 wigs) = $25 USD
Medium Weight Shipping - 2.50 lbs - 4.50 lbs (Wig Blocks and Stands) = $35 USD
Heavy Weight Shipping - 4.50 lbs - Up (Multiple Blocks) = $45 USD

"When will my order ship?"

  • Please allow up to one full business day after ordering for processing, prior to shipment, IE: If your order is placed on Monday by 5pm EST, it will usually ship by Wednesday.
  • During inclement weather, holidays, or during a large sale promotion; shipping times may be delayed by an additional business day or two.
  • Business days are Monday-Friday only, excluding all major National Holidays and Weekends. IE: If your order is placed on Friday, it will usually ship on Monday.
  • Occasionally orders placed after 5 pm will have an additional business day for processing.
  • If you receive a tracking number on a major National Holiday or Weekend, please be advised that your order will not be picked up by the Postal Service until the following business day.

"How long will my domestic order take to arrive?"

  • All orders ship via United States Postal Service (USPS) or UPS unless otherwise specified, a tracking number and confirmation email will be provided upon shipping.
  • Delivery in USA within 4 days of shipment; shipping delays may occur, see below.

"How long will my international order take to arrive?"
Please note: All International Orders ARE Subject To Customs Charges Upon Arrival.

  • Due to international mail restrictions, a specific delivery date/time CANNOT be guaranteed.
  • ALL international orders ship via USPS (occasionally DHL where available) unless otherwise specified, a tracking number and confirmation email will be provided upon shipping. Order usually arrives within 1-2 weeks, but occasionally can take a bit longer due to customs.
  • International shipments are subject to customs clearances and charges, paid by the recipient to your post office. BobbiePinz.com is not responsible for covering customs clearances and charges.

"My order was supposed to be here two days ago, yet my tracking information has not updated, when will I receive it?"

  • Unfortunately, from time to time a shipment may be rerouted and/or held at a shipping center and its delivery can be delayed by several days.
  • If it has been more than 5 business days since your order has been shipped and you still have not received it;  we strongly urge you to contact the carrier directly, be sure to have your tracking number ready and available.
  • Once a package leaves our possession for shipment, the carrier is responsible for all tracking and delivery.

"I live in NYC or I am visiting; am I able to pick up my order in person?"
Unfortunately, at this time we no longer have a local pick up option.